Privacy Policy

Last updated: 8/30/24

Vyo (“we”, “our”, “us”) operates the Vyo mobile application (“App”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the App.

1. Information We Collect

We collect several types of information to provide and improve our service to you:

a. Personal Information

While using our App, we may ask you to provide us with certain personally identifiable information, including but not limited to:

•Name

•Email address

•Phone number

•Driver’s license information

•Payment information (credit/debit card details)

b. Camera Access

The App requests permission to access your device’s camera for the following purposes:

•QR Code Scanning: To allow you to access and start vehicles by scanning QR codes located on the vehicles.

•Driver’s License Scanning: To verify your age and the validity of your driver’s license.

•Card Scanning: To enable optical character recognition (OCR) for capturing your credit or debit card number when adding a payment method.

2. How We Use Your Information

We use the information we collect in the following ways:

•To provide and maintain our service: This includes facilitating your use of our vehicle rental services, processing payments, and managing your account.

•To verify your identity: We use your driver’s license information to ensure you meet the legal requirements for renting and operating our vehicles.

•To improve our service: We may use feedback and usage data to enhance the App and develop new features.

•To communicate with you: We may send you updates, promotional offers, or other information relevant to your use of the App.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

•Service Providers: Third-party companies and individuals to facilitate our service, process payments, perform App-related services, or assist us in analyzing how our service is used.

•Legal Requirements: We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent fraud, or protect the safety of our users.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Privacy Rights

You have the right to access, update, or delete the personal information we have collected about you. If you would like to exercise these rights, please contact us at [email protected].

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

•Email: [email protected]